Privacy Policy

Effective Date: August 10, 2025

DZ Junk Hawlers LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, request a quote, or use our services.

1. Information We Collect

We may collect:

  • Contact Information – Name, phone number, email, and service address when you request a quote or schedule a service

  • Service Details – Notes, before/after photos or videos for documentation or marketing, and service-related communications

  • Payment Information – Card-on-file details (if authorized in writing), payment method, and billing address

2. How We Use Your Information

Your information may be used to:

  • Provide quotes, schedule jobs, and complete services

  • Process payments and deposits

  • Communicate with you about your project

  • Document work performed for records, safety, or marketing (personal identifiers removed before marketing use)

  • Comply with legal, insurance, or dispute resolution requirements

3. How We Protect Your Information

  • Payment details are stored securely through our payment processor and are never sold or shared

  • Photos/videos are stripped of personal identifiers (house numbers, license plates, etc.) before being used for marketing

  • Access to your information is limited to authorized staff only

4. Sharing Your Information

We do not sell your personal information. We may share it only when:

  • Required by law

  • Needed to process payments, coordinate rentals, or fulfill service requests

  • Authorized by you in writing (e.g., consent to use before/after photos for marketing)

5. Your Choices

  • You may request to review or update your information at any time

  • You can opt out of marketing photos by making a written request

  • You may revoke card-on-file authorization in writing at any time

6. Cookies & Tracking

Our website may use basic cookies for functionality and performance tracking. You can disable cookies in your browser settings, but some features may not function as intended.

7. Contact Us

DZ Junk Hawlers LLC
📞 (904) 999-4850
📧 DZJUNKHAWLERSLLC@Outlook.com
📍 Jacksonville, FL – Duval County